“The issue of the readers not being turned on or not working — this is an issue that happens when you have a lot of readers without a lot of cards or a lot of readers without a lot of cards that consumers know they have,” said Todd Ablowitz, the president of the payments consulting firm Double Diamond Group LLC in Centennial, Colo. “It’s a matter of, when something does go wrong, which is inevitable, if nobody notices, then it doesn’t get fixed.”

Payments Source, December 23, 2010
READ FULL ARTICLE