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Case Studies

At Double Diamond Group, our number one goal is the complete satisfaction of our customers.


Double Diamond Group is a payments industry consulting firm that provides financial institutions, acquirers, payments aggregators, payments service providers and technology start-ups with strategic planning, business development, innovative business insight and tactical support to help their businesses grow. The following case studies illustrate the types of relationships Double Diamond Group builds with clients and the kind of work it does.

Custom Underwriting and Risk Management Policies and Procedures – Payment Facilitation Focused Research

New Case Study Double Diamond Group Global Payment Payment Facilitation Focused Research – ClubReady

Global Payment Payment Facilitation Case Study Club Ready “There has to be a better way.”

That small-but-powerful sentence has led scores of personal and professional transformations, and it’s what drove ClubReady from an industry upstart to a leading provider of health club management.

A typical challenge that a payment facilitator often faces is keeping current and accurate policies and procedures. During an annual audit it was determined that ClubReady’s underwriting and risk management policies and procedures were in need of updating.

“I am thrilled with the results and the first-time success was well worth the time, effort and money that my team spent.”

Double Diamond Group provided ClubReady with a new set of written underwriting and risk management policies and procedures…


Payment Facilitation Program, Custom Underwriting Policies and Procedures, Fraud and Compliance Management

Double Diamond Group Global Payments Payment Facilitation Focused Research Case Study – Member Planet

Member Planet Payments Facilitation Case Study Memberplanet is a cloud-based membership management platform that makes it easy for organizations of any size to communicate with its members, plan and launch events, and process dues, donations and payments…

“We didn’t get just a one-off consulting engagement with Double Diamond Group we now have a long-term business relationship”

Based on its experience launching and operating GreekBill, the leaders of memberplanet knew that offering payments could be a key differentiator. Not only did they want to offer a seamless payment experience to their customers, they fully understood the value of capturing per transaction revenue as a Payment Facilitator, rather than syphoning that revenue off to a third-party processor…


Experience, Relationships & Know-How Give Leading E-Commerce Company The Strategy, Tools & Support To Launch Payments Aggregation Model

Shopify - Payments Aggregation Consulting Services Provided:

Competitive Analysis, Underwriting, Risk & Fraud Management Policies & Procedures, Bank Sponsorship/Processor RFI & Counsel.

Shopify wanted to match its easy online store set-up with a simplified payments solution that would enhance the overall merchant experience and drive incremental revenue.

The team of Double Diamond Group and Rich Consulting came highly recommended and were engaged to assist Shopify with navigating the complexities of establishing and managing an acquiring business as a Payment Service Provider (PSP). READ MORE

Global Acquirer Locks in on Mobile Payments Market Opportunities with On-target Market Research, Analysis and Recommendations

Elavon Merchant Services Consulting Services Provided:

Mobile Payments Strategy, Global Market Intelligence, Project Team Facilitation.

Elavon, a leading global payments services company, assembled a cross-organizational growth team to evaluate the company’s mobile initiatives and take that work to the next level by creating a global mobile strategy.

Double Diamond Group was selected from a slate of notable consulting firms to research and compile a fact base, provide hypotheses and recommend priorities that would be used by the growth team as the foundation for developing the strategy. READ MORE

High Growth Vertical Market Strategy Drives Greater Focus; Inspires First-of-its-Kind Payment Processing Platform

Frontstream-Payments Consulting Services Provided:

Vertical Market Analysis, Strategy Development and Executive and Board Counsel.

In 2010, Frontstream Payments, a leading merchant solutions provider of integrated payment products, was a company in transition as it was working to gain a foothold in the competitive payments processing marketplace following the merge of three diverse payments companies.

Double Diamond Group was hired to conduct a comprehensive analysis of the company’s products and services, sales and delivery channels and competitive landscape. READ MORE

    About Double Diamond Group


    Since it’s founding in 2008, Double Diamond Group has helped dozens of payments industry clients solve their most critical business challenges.

    Aggregation & Frictionless Boarding

    Merchant aggregation is growing in popularity as a way to reduce friction in the boarding process, streamline pricing and build market share in the small business arena.


    Payment acceptors of all sizes are looking for focused research expertise in electronic payments. We address the full-range of payments issues and payment acceptance.

    To Learn More About Us Tell Us More About You.

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