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Chase’s New ‘Catch’

Chase’s New ‘Catch’

Talk about strange bedfellows. In what we see as nothing less than a very surprising coup given Starbucks’ pattern of solitary forays into new payment acceptance waters, JPMorgan Chase has struck a deal with the coffee chain under whose terms its Chase Pay mobile...

Starbucks and the Art of Persuasion

“Consumers, like employees, can only handle one adjacency at a time. No more. I can’t learn two things at once,” says Todd Ablowitz, a payments consultant who is president of Double Diamond Group. “If you give people too much too soon, they...

Mobile Gift Cards: The ‘Cooler’ Gift Card

Mobile gift cards — the “cooler, more sophisticated and smarter cousin to the gift card,” according to one expert — are simply gift cards consumers can use on their smartphones. They made a big splash in 2011, with retail giant Starbucks...